I haven’t been able to put them up because the canvas covers are on back order. The rain will dilute the oil. It’s been 3 weeks now, and I still haven’t heard anything!!
Hi Jerry,
All backordered canvas covers were shipped out yesterday. Thank you for your patience!
Halo
Amazing and Stunning. Easy install and great customer service helping the purchase process
Awesome Products very good quality.I thought i would use regular tiki torch fluid from lowes, Or even the smokless. It didn't compare to the Halofire Torch oil. Even though it's a little pricy its worh the cost, especially if you want to get the full effect from your torch.
Thank you Jason we appreciate you taking a moment to share your experience - means a lot!
The product is awesome. I ordered it June 3rd and received it June 8th. The piece to hold the wick was missing for all six torches. I called and emailed customer service and no luck. The next day I called customer service and was told they would send them out right away. No big deal just a small mistake but I waited and never received anything. I called and emailed several other times and finally received the parts on June 24th. The torches are great but maybe they need to hire someone for better quality control. I’m still waiting on the storage bags. Great product but need better or more quality control and customer service people.