FAQ's

CALIFORNIA PROP 65 WARNING: This product and combustion products emitted when this product is being used may contain chemicals known to the State of California to cause cancer, birth defects or reproductive harm.

Frequently Asked Questions:

How long to ship? We are currently running 2-4 weeks to fulfill orders due to the COVID-19 disruptions. We appreciate your patience and thank you for your support!!!

Can I use liquid ethanol in Halo Fire products? No. Do not use liquid ethanol in Halo Fire. There is a danger in refueling while an invisible flame is still present.

Does it ward off mosquitoes? Yes. Our bigger flame is more effective. Use citronella oil or gel depending on the torch you have or want.

What's the difference between Vortek and Halo Torch? Vortek has its own fuel cup integrated and the glass mounts using our proprietary soft pressure bezel system. Also the Vortek glass is a little taller than Halo Torch's.

The Halo Torch is a simpler design using the Halo Head and our torch pole that requires you to purchase a BLACK 12oz refillable fuel canister. Also, the shorter glass mounts with small screws.
Is the wick included?
Vortek includes a wick specially designed and made for Halo Fire. It lasts longer and burns better than store bought brands. 
The Halo series does not come with a wick. The fuel canister you will need to supply usually comes with one, but you can always get a 10 pack of extra wicks from us.
What else do I need to buy?
For the tall torches, you will need to purchase a stake or stand depending on where you want to put them - regardless of the model. You will also need fuel.

How long does Vortek run on torch fuel? Up to 3 hours depending on weather/wind conditions.

How long does Halo Torch run on torch fuel? Up to 3 hours depending on weather/wind conditions.

How long does Revo run on gel fuel? Up to 40 minutes depending on weather/wind conditions.

What do these torches use as fuel? We have options for paraffin oil and gel fuel.

What fuel should I use for Vortek and Halo? The best fuel we've tested so far is Hyoola. You can find it on Amazon.

What fuel should I use for Revo? Fancy Heat Red or Green works great. Flame One is also very good. We don't recommend using liquid ethanol. Its extremely flammable and more accident prone because of spillage.

Does the glass get sooty?  Yes it does a little bit at the top rim line of the glass, but it's super easy to wipe off with a dry cloth or paper towel.

Will the glass break easy? No. It's toughened glass and not easily broken, but if it does it will shatter in to hundreds of small pieces. 

Will the wind blow it out? No. Unlike tiki torches, Halo Fire is made to withstand strong breezes. It catches the wind and spins even faster.

Is it made in China? No! We make everything right here in the U.S.A.!

 

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