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Based on 219 reviews
85%
(186)
4%
(9)
7%
(16)
1%
(2)
3%
(6)
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Shipping Protection
Laurie Riegel
Torch

Seems like a good option to offer

Happy

Very happy with purchase! Will be ordering another for certain. 🥰

Vortek tiki torch

I love the torch but the one screw used to stabilize the pole into the stake doesn't secure it so I had to come up with other means to make the pole stand straight

Thank you so much! FYI - there is a longer screw in the baggie for the thinner pole. We provide two because we have two different size poles. Hope that helps!

Best tiki torches

Very high quality material. The best tiki torches I’ve ever found!!

M
Shipping Protection
Mimmo Alboumeh
Halofire

It was delivered in mint condition and super easy to install
Amazing Feature

Really beautiful flame dance!

I absolutely love the torches. They are well made. I started with one to see quality. Received, assembled and fell in love. Immediately ordered 2 more.
Suggestions:
A more secure stack would work much better. Since they are top heavy they want to lean a bit. I found banging the stack in to soil level worked best. Then installed the torch shaft.
Another suggestion would be floor base that you could move around on any flat surface. Cast iron would be heavy enough to secure them under normal weather conditions.

Still waiting

I haven’t been able to put them up because the canvas covers are on back order. The rain will dilute the oil. It’s been 3 weeks now, and I still haven’t heard anything!!

Hi Jerry,
All backordered canvas covers were shipped out yesterday. Thank you for your patience!
Halo

A
Exhaust Cap
Anthony

Awesome addition to the perfect torch. Quality products. Definitely recommend

Halo at Chico Cantina Atlanta

Amazing and Stunning. Easy install and great customer service helping the purchase process

Awesome Products very good quality.I thought i would use regular tiki torch fluid from lowes, Or even the smokless. It didn't compare to the Halofire Torch oil. Even though it's a little pricy its worh the cost, especially if you want to get the full effect from your torch.

Thank you Jason we appreciate you taking a moment to share your experience - means a lot!

Great Product

The product is awesome. I ordered it June 3rd and received it June 8th. The piece to hold the wick was missing for all six torches. I called and emailed customer service and no luck. The next day I called customer service and was told they would send them out right away. No big deal just a small mistake but I waited and never received anything. I called and emailed several other times and finally received the parts on June 24th. The torches are great but maybe they need to hire someone for better quality control. I’m still waiting on the storage bags. Great product but need better or more quality control and customer service people.

J
Shipping Protection
Joyce Rainone
Exceptional

Fast service. Gorgeous product I love it 🥰
Thank you

Thank you for leaving such an awesome review! We're stoked to hear that you had a fast and exceptional experience with us and thrilled to know that you love it!

Great

High quality

Great product. High quality

Great

High quality product

High quality product. Customer service is awesome. Steph was very helpful

Vortex bundle review

Stakes that actually fit the posts better would be awesome. Other than that I’m satisfied with my purchase.

Hi there! Thank you for your review and for sharing your feedback with us. We're glad to hear that you're satisfied with your purchase overall. FYI there's an extra set of longer thumbscrews for your smaller pole. We'll definitely take note of your experience and update the instructions.

Tiki Torch Bundle.

Came packaged very well. Setup and operation is easy. The flame is beautiful. The company is reliable, honest and operate with integrity.

Thank you Leona! We appreciate you taking the time to let the world know! Please hit us up for a discount on your next fuel order :)

The No smoke makes a huge difference with my Halo Torch.I love their products. GREAT QUALITY TORCHES THAT LOOK AMAZING AT NIGHT ON THE DECK.

Thank you for your review! Amazing! Let us know when you're ready for more fuel and we'll give you a special code!

Very nice, expensive but the flame is mesmerizing and it adds that extra touch to our pool deck while watching sunsets and having drinks.

We love it. I noticed that the glass panels are getting some carbon on them. What is the solution to this?

Propane tends to run a bit dirtier than nat gas so this can happen. It's easy to clean off, but we've recently discovered a way to mitigate the issue and keep the carbon off the glass with a hood cap. Your name/profile doesn't show here, so please reach out to us at sales@halofiretorch.com to learn more.

Still haven’t received order from 2 weeks ago.

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